Achieve better utilisation of resources through the Advance Stage Loading functionality. This giving you complete visibility of your shop floor job status, available resources and capacity, enabling you to allocate work to productive or productive teams, to minimise 'idle time' and maximise productivity.
Real-time Resource Planning Module
Our industry-leading resource planning module drives production through mobile data capture and provides a clear visual workshop status. User-selectable views and colour-coded highlights draw attention to any potential problems, allowing you to take action to keep the job on schedule or change the priority.
To ensure that each job meets your contractual obligations, proactive workflow works in tandem with Advance’s SLA monitor, enabling alerts and escalations to be sent automatically via on-screen prompts, emails, SMS messages or web updates. This allows managers to respond to non-conformances or delays and address them straight away. For example, the Advance system allows you to assign multiple operatives to a job stage to suit your resource and demand – to give you complete flexibility in managing your workshop productives.
Exceptions found on the shop floor can be notified directly through the Wingman app, for example, if a technician is stripping a vehicle and realises there is more damage than initially estimated, he can flag this directly via the mobile app and Advance will instantly alert the estimator – this happens without anyone leaving their workstation or having to physically check the status.
Intelligent action lists
Designed to display moving information lists, Advance action lists help the repairer to process repairs in the most efficient way and also ensure any exceptions are instantly identified and remedied. Action lists are designated by department to give visibility of status and prompt each department to action the next outstanding activity within their business area; once completed, Advance automatically moves jobs forward to the next stage. Views can be sorted and certain lists can be grouped, e.g. by work provider or manufacturer. Action lists help to reduce inefficiencies in the workshop and administrative friction, ultimately reducing cycle time.
Mobile app (productive)
Advance Wingman delivers on improved proactive workflow, productive time-saving and electronic audit capability, making it a must-have for all repair shops. It gives productive attendance capability, productive time and all productive activities (repair methods, estimate images, take images that automatically assign to a claim, sign off QC stages, view reports – productive reports, attendance, how many hours sold).